Will smartphones be small again?

I’m a one-handed phone user. When I’m home sitting on the couch, I couldn’t care less about the screen size, but when I’m walking on the street or in the car (stopped at a light or pulled over, of course) size matters. I want to be able to look up anything with one hand, quickly and easily.

I’m not interested in the iPhone 6. Aside from the improved camera (which is always the feature I’m most excited about), there’s nothing about the 6 that I want—especially the screen size. I suspect the reason there is no 4" iPhone 6 is because the new thinner design would mean no room for an adequate battery. This is a shame, as I am not the only person I know who still prefers the smaller screen size. I would accept a slightly thicker phone than the iPhone 6 in return for a 4" screen. The thickness of the iPhone 5s is fine.

Will the market prefer a smaller screen someday? I think so. In fact, I wouldn’t be surprised to see a Samsung ad with copy like “Introducing the Galaxy 7Slim—usable with one hand” to get in a little dig at Apple. Yes, I know Samsung makes smaller phones, but they compromise on performance and features, so they aren’t talked about much and they don’t sell well. Samsung and other Android makers could do themselves a favour here. They could sacrifice design a little bit (something Apple generally isn’t willing to do) to fit an adequate battery to sell a full featured, performant 4" smartphone.

Will Apple make a full featured 4" phone again? I’m skeptical, but I’m still hopeful. There’s a limit to how thin phones can get, so hopefully Apple can produce a full featured 4" iPhone with enough room for a suitable battery again.


Remembering Macworld

I was sad to see the news coming from Macworld today. Many top editors and writers seem to have lost their jobs, and the print edition is being discontinued. This leaves the macworld.com web site as a shell of its former self. I hope they can still make something of the site, but they've lost so many fine people and indications are that they might be moving to a model of contributed articles.

There has been an unfortunate progression on the Macworld web site design with some agressive advertising (and auto-play ads GGGRRRRRRR!) that's at odds with the readership, and I guess some of us have been expecting that this day almost had to come. I always stuck with the site because there was still solid writing and editorial, and I expect that these writers and editors will find good homes in journalism again (like at iMore or on to new projects). There's a good summary of coverage on Michael Tsai's blog.

Last night as I walked around the house, I noticed how many old Macworld magazine issues I still have scattered around. Parliant and our telephone products were covered frequently by Macworld over many years, as well as the products of so many people we know in the Mac community. I can say without a doubt that Macworld's coverage of our products like PhoneValet and PhoneHerald contributed in a big way to our company's success. Fair reviews and good release coverage in print and on the web were a major source of customers who came to our products, driven by the trust in Macworld's work.

Echoes iconWe won a Macworld Eddy award back in 2006 for PhoneValet 4, and two best-of-show awards at Macworld Expo. You can chronicle the history of our products on macworld.com (and the number of Mice we earned!), and here's just a few highlights:

We were covered so many times that I have often used the Macworld web site to remind me of when we put various features and versions of the product out! As we're re-entering the Mac software market, I'm sad that Macworld might not really be a big part of our world.
I'm going miss these little guys!

Macworld helped build and sustain the Mac community, and for that they deserve our thanks.

(And, for the record, my bookmark for the Macworld site is still to maccentral.com. Now I feel old.)

Introducing Echoes

What is Echoes?

Echoes iconEchoes is a voice announcement system for Mac networks. Install a copy on each Mac on your network and you can make quick voice announcements to one, some, or all other Macs on the same network. Echoes uses Bonjour to find other copies in order to make it trivial to setup and easy to use for households and small businesses. Echoes’ usefulness is in the ease of making an announcement. Choose an option from the menu, or press a keyboard shortcut, record your announcement, and press return. That’s it! No dialing, no address book searching, and no signing in to anything.

A Little History…

Several years ago, Parliant used a phone system that had a nice feature: pick up a handset, enter a code, and make an announcement that played over all the other phones in the office. This was immensely useful for several reasons. We used it to find out where the boss was (often not at his desk), call others to go to lunch, tell others to come view our latest prototype for a product we were working on. Basically anything that was immediate and where the recipients expected immediacy. Email or text messaging usually do not carry the same expectations.

Later we moved to a new office, and working without a phone system of any kind for a while. We missed our announcement feature immediately. Finding someone, especially when they weren’t at their desk, could be difficult, and rounding everyone up for whatever task could also take a long time. Since we all had Macs on our desks, it’d be great if we didn’t have to rely on a relatively expensive phone system to do this. Not only that, there must be other offices that don’t have these systems but do use Macs on their desks that could be benefitting from this. We decided that this could be a real product.

Recording Interface


We wanted to make this easy. Easy to use and easy to set up. Initially we thought of a client-server model. But not everyone has an available server, and would we make the server run on the Mac, other UNIX, etc.? We decided on a peer-to-peer model using Bonjour. With Bonjour every copy of Echoes is aware of all the other copies on the network, and can track whether they come and go, and there is no network configuration required.

We also didn’t want the user to think “why don’t I just use email?” or “I’ll just use FaceTime.” It must be quicker and easier to use for the product to have appeal. Two-way intercom systems are exceptionally easy to use. You hold a button, speak your message, and let go. We wanted to approach that level of easy. We could have done exactly that but there were caveats. When your keyboard shortcuts have modifiers (shift, command, control, etc.) it can be difficult to keep holding it down. It also makes it difficult to cancel if you make a mistake in your announcement - a worthwhile feature that traditional intercom systems do not have. We decided on the next best thing. Press the keyboard shortcut, record the message, and press return (or Cancel if you change your mind). We allow customizing all of the announce commands with keyboard shortcuts; and we have menu commands to fall back on.


Since developing Echoes, we’ve found several other uses for Echoes. We’ve implemented a group feature so we can announce to a subset of the people in our office. We’ve added a quick reply feature so we can now easily reply to the sender of the previous announcement. We also now use it in our homes, which greatly reduces yelling back and forth between family members.

We also have more ideas for future versions of Echoes. While we can not divulge them just yet, we are actively investigating and considering them carefully to enhance the app and make it useful in even more scenarios. And of course, we welcome any customer feedback and use it in our planning.

If you’d like to try Echoes, it is available on the Mac App Store.


Welcome to the Parliant Blog!

We're going to be writing mostly about the business and technology of iOS, Mac, and web development. This blog will be written by Parliant staff, and is an opportunity to give back to our awesome community. So many developers in the app space are writing and sharing their ideas, experiences, successes and failures, and we want to do our bit here too.

Parliant has been around for quite a few years now, and many of you may know us from our Mac telephony products PhoneValet and PhoneHerald, back when people still had land-line phones. Amazingly, we worked on those products all the way from 2003 to 2011. (Yeah, I was surprised too, it didn't feel like 8 years!) For the last few years we've been focussed on the conference software space with our Conference Companion web and iPhone apps, and we're now getting back into consumer app development with the release of Echoes for Mac.

It's been a fun journey for us through the life of Mac OS X and then iOS (and for some of us, NeXTSTEP too!), and we'll be sharing some of our experiences from along the way as well as new things as our business moves forward.

You can subscribe (via RSS or ATOM using your favourite RSS reader or you can follow @parliant on Twitter to find out about new articles.